Refund Policy

Please note that we do not exchange items that are personalised/customised. Refunds are also not accepted. 

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging, including lid. You’ll also need the receipt or proof of purchase.

To initiate a return, you can contact me at dani@ellawick.com

Damages & Issues

Please inspect your order upon receipt and contact me immediately if the item is damaged or if you receive the wrong item, I want you to smell happiness so please email me at dani@ellawick.com